BestGuitarBuys.com Privacy Policy
Best Guitar Buys knows that you may have concerns about privacy while shopping or surfing on the Internet. This Privacy Policy describes how we use and do not use information provided to us at BestGuitarBuys.com and the steps we take to protect it.

Information needed to make a purchase
When you make a purchase, we ask for your name, address, phone number, e-mail address and other information necessary to fulfill and track your order. For purposes of billing, you will also need to provide your credit card type, number, expiration date and billing address for the card. We never keep your credit card information, or store it anywhere. That information is sent, via a secure 128-bit encrypted SSL connection, directly to an internet credit card processing company, whom then will just send us either an approval or decline code.. The internet processing company we use is one of the largest in the country, that handles literally millions (if not billions) of dollars worth of transactions daily. You can rest assured that your credit card information will be given the utmost protection.

Cookies and other computer information
A "cookie" is a small text file which may be stored on your computer’s hard drive, which can then later be used by your browser to automatically "remember" certain information. The technology currently utilized by BestGuitarBuys.com, which was developed by Steve D'Agostino ©2005, does not rely on the use of cookies. Although not required, cookies still may be stored automatically by your browser. You may set your web browser to either notify you when you receive a cookie, accept all cookies, or refuse all cookies. You may also erase cookies from your browser at any time.

In the future, BestGuitarBuys.com may decide to use cookies in order to allows us to enhance and customize your online shopping experience and improve the design of our site. These cookies may then store such things as random ID numbers and information about your first and last visits, number of visits, shopping cart contents, etc. Just as described above, you could then set your web browser to notify you when you receive a cookie and you could also erase cookies from your browser after your shopping session. If you were to delete our cookies, you would limit our ability to personalize BestGuitarBuys.com for your next shopping visit; however, deleting a cookie would not prevent you from shopping and purchasing at our site in the future.

We also may collect certain technical information from your computer when you visit BestGuitarBuys.com. This technical information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring website, if any. Except in the case of IP addresses, this technical information cannot be used to identify you personally. Further, we do not normally use IP addresses to identify anyone. We may do so, however, to identify abuse to our website or other unauthorized activities.

Children’s online policy
Best Guitar Buys is committed to the preservation of online privacy for all of its website visitors, including children. BestGuitarBuys.com is a general audience site, and we do not knowingly collect information about children or sell products to children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using BestGuitarBuys.com.

How do we use information collected online?
Information collected on BestGuitarBuys.com may be used in the following ways:

Schedule deliveries of merchandise that you purchase online
Bill your credit card for your purchases
Confirm and track your orders
Respond to your customer-service inquiries or requests
Offer the products you want
Customize your shopping experience
Revise our website design based on anonymous information about our site visitors

Is information shared with third parties?
We do not rent, sell, or exchange your names to third-party companies for their marketing purposes. We do provide your information to reputable organizations that help us to fulfill your order. For example, we use companies to verify and process credit card transactions, to deliver packages, to schedule and perform product installations and to administer service programs. These third parties are not authorized to use your information for any reason other than to perform their contractually assigned functions.

We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas, or court orders.

How do we protect the security of your information?
We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. We also advise all Best Guitar Buys employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company’s business ethics standards and confidentiality policies.

All information transmitted through BestGuitarBuys.com is stored on our secure server. We use Secure Sockets Layer (SSL) technology, which is the electronic commerce standard for securing information as it travels over the Internet. SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information. Your web browser should display a web address with an "https" prefix, indicating that the SSL technology is operating when using certain portions of our website like our Checkout features.

Do we link to other websites?
BestGuitarBuys.com sometimes provides links to other companies’ websites. Unless we expressly say otherwise, a link to another website does not mean that we are responsible for, or that we endorse the content or policy of that website. When you provide information at one of those sites, you are subject to that site’s privacy policy. We encourage you to read that website’s policy before submitting any information if you have concerns about how information may be collected or used.

Do we link from other websites?
You may make a purchase from BestGuitarBuys.com through a link from another website or search engine. You may also use an express checkout tool from another website to make a purchase at BestGuitarBuys.com. In such event, please be aware that both BestGuitarBuys.com and that website or search engine may have access to certain portions of your information. Our Privacy Policy does not apply to those other websites or search engines.

Changes to the BestGuitarBuys.com Privacy Policy
This Privacy Policy was posted on BestGuitarBuys.com on Apr 1, 2005. We reserve the right to change, modify or amend this policy at any time. If we make any significant change to this policy, we will provide notice of the change on BestGuitarBuys.com.

 

Safe & Secure Shopping Guarantee
Making a purchase at BestGuitarBuys.com is 100% safe—we guarantee it. When we request personal information from you (such as name, address, phone number and credit card number), it is done on our secure servers. We use an industry standard technology known as Secured Socket Layer (SSL) to protect confidential information. SSL is an advanced encryption technology that makes personal information unreadable as it travels over the Internet.

We are so confident in our security that we guarantee you'll pay nothing if unauthorized charges are made to your credit card because of shopping at BestGuitarBuys.com. Federal law limits your liability for unauthorized charges to your account. The Fair Credit Billing Act states that your credit card company (creditor) cannot hold you liable for more than $50 in the unlikely event a fraudulent charge occurs on your account. If you encounter a fraudulent credit card charge at BestGuitarBuys.com, don't worry, we'll pay up to $50 of liability. No credit card risk—guaranteed!

Guarantee Details
In the unlikely event of a fraudulent use of your credit card at BestGuitarBuys.com, you must notify your credit card company in accordance with their rules and procedures. If your creditor holds you responsible for any of the $50, let us know. BestGuitarBuys.com will cover the full liability for you up to $50. BestGuitarBuys.com only covers this liability if the unauthorized use of your card resulted through no fault of your own from purchases made at BestGuitarBuys.com while using our secure servers.

We realize that customers are concerned about how information provided during online shopping will be used. We are committed to protecting your privacy and use information we collect about you to process your order and provide a more personalized shopping experience.

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